1. Introduction

At Nokta Fasila, we are committed to protecting your personal information and ensuring transparency in how we handle your data. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your personal information.

  1. Information We Collect
  • Personal Information: Name, email, phone number, shipping and billing addresses.
  • Payment Details: When you make a purchase, payment information is processed securely through third-party payment providers. We do not store payment details.
  • Browsing Information: We collect data on website usage, including IP addresses, device type, and browsing activity, to improve our services.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and delivering your orders.
  • Providing customer support and responding to inquiries.
  • Improving our website and services.
  • Sending promotional emails (if you have opted in).
  • Ensuring website security and fraud prevention.
  1. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT support teams who assist in fulfilling your orders.
  • Legal Authorities: If required by law, court order, or to enforce our terms and protect our business.
  1. Cookies and Tracking Technologies
  • Our website uses cookies to enhance user experience and analyze site traffic.
  • You can adjust your browser settings to decline cookies, but this may affect website functionality.
  1. Data Security
  • We implement security measures to protect your personal information from unauthorized access, loss, or misuse.
  • While we take all reasonable precautions, no online platform is completely secure. Users should also take care in protecting their login details.
  1. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and request a copy of your personal information.
  • The right to request correction or deletion of your data.
  • The right to withdraw consent for marketing communications.
  • The right to lodge a complaint with a data protection authority.
  1. Changes to This Policy
  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
  1. Contact Us

If you have any questions about our Privacy Policy, or if you wish to exercise your rights, please contact us at:

📧 Email: info@noktafasila.com

📞 Phone: +971 54 568 7848

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